characteristics of a good shopper

  • Top notch communication skills. Shoppers are required to interact with employees to clearly state their needs.
  • Ability to follow directions. Shoppers will follow a set of written instructions. Adherence to the instructions is absolutely necessary so that the client receives the information they need from the shop.
  • Good eye for details. Shoppers will be asked to look for certain features and attributes. They must be able to understand and meet deadlines. Businesses rely on the results of the shopping experience to improve their customer service. Meeting deadlines ensures that the business receives the information in a timely manner.
  • Slightly creative and able to think quickly. Shoppers are sometimes asked to create a fictional scenario to obtain specific results.
  • Amiable nature. Being friendly while performing a shop is always a benefit.
  • Ability to write in full sentences. Shoppers are required to write a comprehensive synopsis of the shopping experience to adequately communicate the events and details of the shopping experience.
  • Has 2-3 hours of free time to devote to the experience. Performing a shop completely requires a few hours of time (to perform the shop as well as to write the report). Shoppers need to have uninterrupted time to dedicate to the experience.

Mystery shopping is not a “get rich quick” scheme. It is a great way to supplement income but it will not equal a full time salary.

Join CSA's Mystery Shopping Team

If you have an eye for details, like to shop, can follow simple directions, and can adhere to deadlines, you may be the perfect mystery shopper. The Consumer Service Analysis mystery shopping team is filled with ordinary people just like you. Use the links below to find out more about being a mystery shopper and how it can supplement your income.

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